Returns & Exchanges
At Leading UK Door Suppliers, we want you to be completely satisfied with your purchase. If your new doors aren't quite right, you can return them within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our customer support team with your order number and details of the items you wish to return to receive a Return Authorization number.
Package Your Items
Ensure all doors and hardware are placed back in their original protective packaging to prevent damage during transit back to our warehouse.
Arrange Collection
We will coordinate with our specialist furniture couriers to collect the items from your property at a scheduled time that suits your convenience.
Quality Check & Refund
Once our technicians inspect the returned goods for resale condition, we will process your refund or dispatch your replacement items within 5-7 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing